Phone app does not connect to wifi

Hi,
I paused my laptop last night using the mobile app on my phone. Now the app no longer works on my phone, the app does not connect to my modem despite the internet working on the rest of the phone apps.
Please help

Answers

  • MichelP
    MichelP code de référence: YJRSP, referral code: YJRSPPosts: 8,551
    Alessandro,
    Please, try a reset of your modem.
    Please, with a sharp object, push on 35,40 seconds the reset button back in the center of the modem and released it after.
    Wait about 2,3 minutes to see the lights of the modem coming back.
    If your computer is directly connected to the modem, you'll see on the screen:
    Easy connect
    Types twice the factory password key back of the modem.
    Your connexion is supposed to be 100% functionnal.
    Connect all of your devices on your wifi-network with the same default password key.
  • LemonHead
    LemonHead Posts: 355
    I think Mike got the best answer here. If it fixed your problem you should make it the best answer.
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