Why my VMS is still active after cancelling all the diverts ?

cristi

Hi friends,
I have a weird issue with my VMS.
Until next month when I setup to deactivate from My Plan the option VMS, today i used ##002# and I've got the confirmation on the screen for all diverts cancelled.
I did this because I've got so many weird / spam calls and I had to block that number from my Android phone menu.
Everything is ok and that number is not calling anymore (blocked) but, all the calls are diverted to VMS even if I did the cancellation of all cases with ##002#.
Question is if I cancelled all the diverts to VMS and still not disabled, what else do you recommend to do?
Thank you so much!

Fizzy

Hi Cristi

For a temporary solution, you can forward your calls to an nonexistent phone number:
Something like "+11111111111"

More info on call forwarding here: https://fizz.ca/en/faq/how-do-i-set-up-call-forwarding

StefanM

If I understood you correctly, you have a problem with a spam caller. The only other option is recommend is to block the number on the device level.

cristi

Hi Stefan, I blocked already the spam number from Android but calls still goes to VMS.
Hi Fizzy, Smart idea ...I will try it ! The spammer will be confused. Lol

StefanM

What I also do is, I use a throwaway number (App:TextNow), which I give to all the businesses and reserve my actual number only for important institutions and my friends.
In TextNow you can block the caller altogether and he won’t even be able to call you anymore.

MichelP

****,
Sorry for the spam calls.
Maybe, Follow Fizzy's instructions.

Alex_L

https://fizz.ca/en/contact-us

Trang H. #1161

I wish Fizz has some blacklist setup then we don't need to block from our end.

cristi

I'm back with the solution.
Solution is to divert to 11111111 like excellent Fizzy said and it works .....
The worst is that blocking spam number in the phone menu agenda is not helpfully at all. Calls still went to "Boite Vocale".
No more spammers !