SIM card order

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Jina
Jina Posts: 1 ✭✭
in Welcome and join
How do I check if my SIM card order is processed?

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  • Mike
    Mike Posts: 20,725 ✭✭
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    Hi Jina

    You can see the status of all your Fizz orders in your Order history.

    1- Log into your account and go to My profile.
    2- Click on Order history / See details.
    3- Click on the shipping number to see on the carrier’s website the details of your delivery.
    4- If there’s any inconsistency with the delivery information you see, contact the carrier directly.
    5- If the carrier cannot help you, contact us using the chat bubble located in the lower right-hand corner of this FAQ during our business hours so we can open a ticket for this issue.

    Source: https://fizz.ca/en/faq/when-will-my-fizz-package-be-delivered
  • StefanM
    StefanM Posts: 1,453 ✭✭
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    Hi Jina,
    You can check in online in your Profile
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