SIM card delivery status - order ID 6898133618

Hello Fizz,
I still haven’t received my SIM card, which was supposed to arrive one week ago. Is there a tracking number ? Thanks .
R

Answers

  • Fizzy
    Fizzy  * Code référence 50$ + données gratuites: <66KGA> *  Posts: 6,748
    Hi Robert

    You can track your delivery here: https://fizz.ca/en/faq/when-will-my-fizz-package-be-delivered

    If it was delivered and you did not receive, you will need to order another SIM card.

    And any missing SIM card will be refunded after activating the second SIM card. You must contact support for this.

    To contact support by chat:
    1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
    2- Any ad blocker in your browser must be disabled.
    3- Click on this link: https://fizz.ca/en/faq/when-will-my-fizz-package-be-delivered
    4- The green bubble should appear at the bottom right of the page
  • Yes you can follow the order with the link provide by Fizzy
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