I need the internet service today

Charlton Posts: 2 ✭✭
Hi it’s been since 7:30 I’ve been waiting for my internet technician to come and no one came. I am in a roughy situation. my business depends on internet . I organized a whole work day and am waiting now what a huge waste of time ..


  • Mike
    Mike Posts: 20,207 ✭✭
    Hi Charlton

    Try contacting the support

    If the appointment was not respected you need to take a new appointment, the 'Reschedule' button will appear there, once 24h passed since the appointment was due.

    To reschedule your technician appointment:

    Log into your account → Manage plan → Appointments
    Here you will be able to see a complete list of all your past and future appointments.
    click on Reschedule (the 'Reschedule' button will appear there, once 24h passed since the appointment was due).
    This will open the booking interface. Select a new day and time slot and click Save

    Source: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address

    If you need to contact the support

    1- Click on this link: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
    2- The green chat bubble with the ? should appear after a few seconds in the bottom right corner.
    3- Click on it, and select chat if available, or any other option
  • Justin
    Justin Posts: 888 ✭✭
    Hi Charlton,

    Try to contact FIZZ support.
    Some people have the same problem today....

    Good Luck
  • Charlton
    Charlton Posts: 2 ✭✭
    Hi mike I’ve been home all day no one showed up
This discussion has been closed.