Can't register for a plan, the website just spins at various points and I never make it to the payme
I have tried different browsers but I never get to complete my application for internet services. It just goes blank at various points, including logging in. I have made it once as far as appointment date but most of the time it blanks at log-in. The actual log in form disappears.
10
Answers
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Hi Terry,
Did you try to connect on a private navigation?2 -
Tried that Justin and when I got to the sign in page it said - there is a problem, please try later...2
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Took me a few days when I signed up. I recommend to try a different browser, ultimately that is what worked for me.2
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As Emmanuel said, try a different browser. If nothing work, you should contact Fizz support.
To contact support by chat you must be within hours of operations for a quick response, otherwise leave your message and they will contact you.
1- Log in to your account
2- In the right corner (bottom) click on the “?” and leave a message on one of the platforms:
Messenger
Twitter
WhatsApp
iMessage
Have a good day3 -
Hi Terry
Try clearing your browser cache and open a new tab in private mode. You may also try with a different browser or another device.
When you get to the last step, try selecting a different appointment date (instead of the one you tried previously). Let us know if this works.3
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