When the technician comes to my apartment, will he call me? How do I know?

Anasuya
Anasuya Posts: 3 ✭✭
in Internet
I have appointment today, When the technician comes to my apartment, will he call me? How do I know?

Answers

  • Mike
    Mike Posts: 21,742 ✭✭
    Hi Anasuya

    Usually the technician do not call, he will ring to your door. If you have a problem with the door bell leave a message near it. This is the text from the guide.

    If the technician is planning to be at the address earlier or later, he’ll let you know by calling you at the number you provided when you planned this appointment.

    Source: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
  • StefanM
    StefanM Posts: 1,453 ✭✭
    Not much to add to what Mike already said.
    Make sure you leave something near the door so that the technician can see it.
  • Emmanuel S. #36497
    Emmanuel S. #36497 Posts: 241 ✭✭
    Mine did call when he was on the way to let me know, that way I also had his number to call back once I confirmed all was up and running.
    Mike's advice is good thought, leave a note next to the bell to knock
  • JoanMr
    JoanMr Posts: 330 ✭✭
    Hi,
    Is your problem resolved? If not, please let us know. If yes, please chose the best answer and that will close this topic. Have a great day !
This discussion has been closed.

Categories