$25 rebate on mobile plan not working?

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Hi so I have two "$25 rebate on mobile plan" perks/rewards, I figured I could use them this month. It's trying to charge me for my monthly bill though, and it failed because I don't have any money until Wednesday (visa debit). It says they're activated with 2 days left for expiration. Am I missing something?

Answers

  • Olivier R. #3666
    Olivier R. #3666 Posts: 1,714 ✭✭
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    Thanks for the question
  • MichelP
    MichelP Posts: 8,733 ✭✭
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    Chantal,
    We are Fizz users like you.
    Please, contact the Fizz customer service by chat today.
  • Louise2021
    Louise2021 Posts: 15 ✭✭
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    $25 rebate on mobile plan are only for opening new lines though.
    it doesn't work on current plans you already have. that's what the customer service confirmed me.
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