International calls not working?

I have paid for the international calls to New Zealand addon, however when I try to call it says my plan doesnt support it. It has worked fine in the past and I can call NZ when I add funds to my wallet.

Answers

  • MichelP
    MichelP code de référence: YJRSP, referral code: YJRSPPosts: 8,562
    Jonathan,
    Please, follow Sergii's instructions.
  • Whizz
    Whizz Posts: 8,299
    Hello Jonathan,
    I have verified and see that you've managed to contact us on Chat. My colleague escalated a ticket to our technical team for further verification. As soon as we will have an answer from them you will be notified by e-mail address.
    Please reach us back if you have any other questions. Here you can find how to contact us: https://fizz.ca/en/contact-us
    Have a wonderful day!
    Adelina
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