If you please send for me a new SIM card because mine has broken as soon as possible

sulaiman

My sim card is broken I can't use it anymore if you plz send me a new one as soon as possible and Answer me when I will receive it

Mike

Hi Sulaiman

You can call the couche tard near your house and picked up there right now

https://fizz.ca/en/couche-tard-sim

If you install the couche tard app, you can also have a coupon to have it for free.

You can follow this procedure to replace the SIM
Replace my SIM card ((My plans > Manage > Change SIM card).
https://zone.fizz.ca/dce/customer-ui-prod/#/account/plan/manage/simcard-change


You can always contact the customer support by chat, from 8 AM to 9 PM every day:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Click on this link: https://fizz.ca/en/faq/i-cant-send-or-receive-multimedia-text-messages-why
4- The green chat bubble should appear after a few seconds in the bottom right corner.

PierDuc

Hi Sulaiman,
You can now get a free Fizz SIM card at a Couche-Tard with the Couche-Tard apps.
Call before to make sure they have in stock.
I think this will be the fastest way to get a new card.