Why did my iPhone 6 not ask me to update my carrier after updating iOS?

Settings-General-About, says Network not available, and Carrier 36.0.1


  • Fizzy
    Fizzy  * Code référence 50$ + données gratuites: <66KGA> *  Posts: 6,669
    Unfortunately not all updates are done automatically. Glad you have it figured out now.
  • Lieux
    Lieux Posts: 2,530
    Sacha I had not this problem with my IPhone 6. Everything is ok now?
  • Hi Sacha!
    Please look at a short video https://fizz.ca/en/faq/what-are-fizz-network-settings-apn#4
    Not at all times carrier settings are updating automatically, please try to do this manually.
  • Lieux
    Lieux Posts: 2,530
    Sacha Did you try to reset the network settings? Settings → General → Reset → Reset network settings.
    Or reach fizz
    First, connect to your fizz account. And click on a help page as https://fizz.ca/en/faq/reactivate
    Wait a few seconds to see the green bubble down to the right of the page.
    When you see it, click on it.
    You will have to choose to use messenger whatsapp or chat. If chat is not available wait or choose messenger.
    Please, desactivate the ad blocker on your browser.
    And patience...
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