Quebec to Nova Scotia unable to add pay as you go or add on?

Lyndon C.

Visiting Nova Scotia from Quebec, the add ons and pay as you go for Canada does not work. It is (grey out) and unable to select.

Mike

Lyndon,
can you try to change browser or use it in a private mode

You can contact Fizz support by chat for help, from 8 AM to 9 PM every day:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Click on this link: https://fizz.ca/en/faq/what-is-an-add-on-and-how-do-i-buy-one
4- The green chat bubble should appear after a few seconds in the bottom right corner.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

Billy N. #35415

You can ask fizz on the live chat through the website, facebook messenger or twitter. They are usually there 24/7 on social media. They will be glad to help you!