My add-on text doesn't work now ？

Xiaohui L.

I bought a add-on text on September, it did work well， but after few time, it doesn't wok now, what happened ?

Mike

Hi Xiaohui,

Add-Ons are active immediately. They’re valid until the end of your next payment cycle.
In other words, if there are 10 days left on your current payment cycle, your Add-On will be valid for approximately 40 days.

source: https://fizz.ca/en/faq/what-is-an-add-on-and-how-do-i-buy-one

Chris_RefCode_AKTFR

Add-ons are only valid for your current payment cycle and the next. so sounds like it's expired for you now.

https://fizz.ca/en/add-ons

Gilles

Interesting question, please let us know how you resolved it