How can I temporary freeze my cellphone (bcoz of abroad trip)?
Ahmad M. #4293
Posts: 3 ✭✭
in My Mobile
I'm traveling abroad for more than two months, so I wonder How can I temporarily freeze my cellphone; not paying the whole amount of my plan bcoz I don't use at all for two months. My fiance contacted Fido and they froze her cellphone plan for 2 months and said they will reactive it when she wants. Does Fizz do the same?
26
Answers
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Unfortunately Fizz doesn't do that.
You can reduce your plan to minimum (only keep the line) for about 12$ a month if you want to keep your number, but keep in mind that when you change it back in two months, the price might change, and you'll pay the new price.
If you cancel your plan, you will lose your number.10 -
Hi Ahmad,
You cannot freeze your account with Fizz. If you want to secure your phone number, you will have to keep a plan, But you could change your plan to the minimum 10,46 + tx monthlyIf prices change before your return, you will have to pay the new price for your plan.14 -
Sorry Ahmad,
Can't do. With Fizz low prices, it think it is worth to keep your plan for 2 months.14 -
Ahmad, sorry Fizz doesn't do this but you can revert your plan to the cheapest possible and just pay the minimum.11
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Hi Ahmad
As others mention, Fizz is prepaid service and does not offer temporary suspension.
What you can do really depends on whether you want to keep your number or not.
If you want to keep your number, you can change to the minimum plan (no service with Quebec coverage) which costs $10.46 + taxes monthly. This will allow you to keep your number and use add-ons or pay-as-you-go services if needed.
If you don't care about your phone number, you can cancel / unsubscribe. Upon your return, you can subscribe to a new plan using the same SIM card (because Fizz SIM cards can be reused). However keep in mind that if you don't have any active plans in your account, you can lose any rewards you have accumulated in your account.
The choice is yours to make!11 -
Hi Ahmad,
No you cannot temporary freeze your cellphone. Your fiance has this option, but her monthly plan is most certainly higher than yours.13 -
You have to cancel your account or you keep paying6
This discussion has been closed.