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I needed a new SIM card for an already existing Fizz number - now i'm being asked to activate/build

I still don't see the chat bubble and my ad blocker is not on. My issue is that I lost my sim card, so I got a new one delivered(same phone number) and I am trying to use that simcard but now i'm being asked to activate it/build my plan with the new sim card. I already have a plan! just needed the new simcard. Would love to chat with someone

Answers

  • So_AR
    So_AR Posts: 776
    you can contact fizz customer service
  • Whizz
    Whizz Posts: 7,846
    Hello Brittany,
    I took a look at your account and I see that you've reached us regarding this matter and one of my colleagues has already further helped with it.
    If you need additional assistance, for all the information on how we can be reached you can check our page:  https://fizz.ca/en/contact-us
    Have a wonderful day!
    Ioana
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