Does Fizz data ever works in Fabreville?

BOT001

This is unacceptable. I was hoping to be able to browse the net on my phone but it's worst than dialup. Tried to switch in 3G, 2G, LTE none of them works .

Fizzy

Hi BOT001

Sorry you are having mobile data issues.

Please try restarting your phone.

Your network setting mode should be automatic.

Are your other services (calls and texting) working well?

You can also try manually selecting one of the FIZZ-EXT networks. You will be roaming but you are permitted to do so as long as you keep roaming use to a minimum (and less than 3 months).

Lieux

Bot001 are you on fizz-ext? Did you check your APN? Dors your data on? https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

BOT001

Hi all
Already reboot twice and apn it’s ok. Other ideas ?

Lieux

Sorry to ask..do you still have data? If yes reach Fizz Chat with Fizz.
To chat without problem:
First, connect you to your fizz account.
Then contact them at: https://fizz.ca/en/faq/what-payment-methods-can-i-use
Wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session begins with Fizz
Please, desactivate the ad blocker on your browser.
Or you can send a message on messenger https://facebook.com/fizzca

BOT001

Yes I do and some perks on top of it

Fizzy

BOT001, did you try manually selecting one of the FIZZ-EXT networks? You will be roaming but you are permitted to do so as long as you keep roaming use to a minimum (and less than 3 months).

As Lieux wrote, you can contact Fizz support by chat for help, from 8 AM to 9 PM every day:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Click on this link: https://fizz.ca/en/faq/how-do-i-use-my-phone-to-access-the-internet
4- The green chat bubble should appear after a few seconds in the bottom right corner.

Manny L.

I would also like to know this

So_AR

Contact Fizz customer service

Clive_ref_code_73TF9

The short answer to your question is your mobile data connection will be slow if you are far away from a cellphone tower and if lots of other cellphones access that same tower.
You can try manually selecting Fizz under network settings and/or forcing your device to run on 3G (different phones have different procedures but here is a link for most. Use it only if you are somewhat technical....https://www.dtechy.com/change-2g-3g-4g-network-android/).
I this does not work to improve your mobile data speeds, contact Fizz customer service for assistance.

Daniela P. #33065

Hi. Contact Fizz please by chat or facebook, they will help with your issue.