Why as I charged an extra fee on my Fizz plan?

Toni S.
Toni S. Posts: 2 ✭✭
My phone plan is always $33.00 per month, charged on the 5th of each month on my credit card.
Yesterday I noticed a $17.77 charge on my credit card, I have no idea what this is for, received no notification and i have not requested an upgrade.
Can someone in billing please explain this to me.


  • MichelP
    MichelP Posts: 8,732 ✭✭
    Have you checked the historic of your transactions?
    You cna see it.
    First, log to your Fizz account.
    Click on: transaction history
    You will see all your invoices.
    If you need more help and explanation:
    Stay connected and click on:
    Click on the green chat bubble of Fizz when you see it down to the right of the page.
  • LemonHead
    LemonHead Posts: 355 ✭✭
    Transaction history would be your best bet before having a chat with Fizz
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