Why as I charged an extra fee on my Fizz plan?

My phone plan is always $33.00 per month, charged on the 5th of each month on my credit card.
Yesterday I noticed a $17.77 charge on my credit card, I have no idea what this is for, received no notification and i have not requested an upgrade.
Can someone in billing please explain this to me.

Answers

  • MichelP
    MichelP code de référence: YJRSP, referral code: YJRSPPosts: 8,720
    Toni,
    Have you checked the historic of your transactions?
    You cna see it.
    First, log to your Fizz account.
    Click on: transaction history
    You will see all your invoices.
    If you need more help and explanation:
    Stay connected and click on:
    https://fizz.ca/en/faq/how-do-i-fix-payment-issue
    Click on the green chat bubble of Fizz when you see it down to the right of the page.
  • Transaction history would be your best bet before having a chat with Fizz
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