Reschedule an appointment?

Kelvin L.

So I was expecting that the agents would just leave the materials in front of my door but they insisted no. Now I missed the schedule. How do I reschedule an appointment?

Mike

Hi Kevin,
you must wait the day after the appointment to reschedule it

1- Log into your account and go to Manage plan.
2- Click on Appointments.
3- Here you will be able to see a complete list of all your past and future appointments.
4- Scroll to the appointment you wish to modify.
5- click on Reschedule.

This will open the booking interface. Select a new day and time slot and click Save.
Beware — if you just finished scheduling your appointment, please allow a 3-hour delay for the Reschedule button to appear in your account.

source: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address