Welcome to the Fizz Community Hub
stop phone service for 6 mouth from 1Nov/20 to april 20/21
hold account for 6 mouth 11 nov/20 to aril20/21
You can minimize the plan
Or you can close it, and reactivate it before 60 days period, and close it again
Fizz garantie to keep your number for 60 days
the best is to put the plan to the minimum this keeps the plan active. but if you old plan changes in price you will be paying the new plan pricing.
Gregory, please note you are posting in the community hub. Most of us (except for Whizz) are customers like yourself.
If you wish to contact Fizz support, you can chat with them from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link:
3- The green chat bubble should appear after a few seconds in the bottom right corner.
Unfortunately, you cannot hold your Fizz mobile plan.
See this link:
You have the choice to resiliate it
or if you want to keep your phone number, modify your plan:
take only the Quebec coverage without any service at the cost of 10.46$ + tx (monthly).
This discussion has been closed.
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