my activation sim is still pending, can you help?

KANG

I activated my SIM card and chosen a plan. Everything is working but the activation process is stuck somewhere and I cannot manage my plan. Can you help?

Mike

Hi Kang,
If you have activated your plan today, you must wait.
This is not a problem, since the modification will be activated your next billing cycle.

In the meantime, remember that you cannot modify your plan 48 hours before the new billing cycle

So_AR

Try to restart your phone with your sim card

Danny M. #31189

The plan can activation can take anywhere from 15 minutes to 24 hours. Give it some time and if it hasn't been activated tomorrow, you should get in touch with Fizz.

MichelP

Kang,
Just wait one day to be sure your plan is completely active.
And you'll be able to manage your mobile plan until the last 48 hours of your billing cycle.

KANG

Thank you guys! As you advised, it was just a matter of time: everything is settled now.