Transfer my number to another company a?

Fatemeh J.

Hi,
I got a plan from fido company and i wanted to transfer my number to their company. I gave my customer number to them and they said that i have to call you and let you know about transfering and you should authorize.

Mike

Here we are users, usually you do not need to authorise the transfer
However, you can contact the support

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/whats-my-rewards-program
3- The green chat bubble should appear after a few seconds in the bottom right corner.

Danny M. #31189

Hello Fatemeh,
When you transfer your number, you do not need to contact the company you are leaving. Simply give the new company your account number and your phone number. Sorry to see you go Fatemeh, hopefully the higher cost of Fido is worth it!

So_AR

normally yes

LemonHead

What Mike said :P

Ajaykumar

Normally you give your number that you want to transfer to new company and they should be able to transfer without having to do anything with old company.
But to close the account on your old company you should clall and clear your account for any outstanding payment and ask them to close the account.once your new company confirms your mew account is created