Existing plan: Client number: ****

Vilinda

I was not able to log in with my old account , I did not use my account for more than 3 months after creating it.
I have just created a new Fizz account and use the same email . Can you please link back my plan to my account in order to see all the details & other options for service?
Thank you,
Tel *******
Vilinda

Fizzy

Vilinda

You have posted in the public community forum. Please do not post your personal info here.
I have reported your post.

You need to contact Fizz support https://fizz.ca/en/contact-us
Go to your account or a help page and click on the green bubble at the bottom right to start your chat with Fizz support

Mastaiso

Hi Vilinda,
We are users here, so you should contact Fizz directly.
Within business hours (8am to 9pm) you can reach them by chat:

Make sure you are logged in to your account and navigate to this page:
https://fizz.ca/en/faq/how-do-i-fix-payment-issue
After a few seconds you should see a green chat bubble appearing on the bottom right side of the page. Simply click on it and you will be in contact with Fizz

After business hours you can send them a message using Facebook messenger: https://facebook.com/fizzca
They will reply as soon as possible.
Have a nice day

MichelP

Vilinda,
For your request,
You need to chat with the Fizz customer service.
Please,
First, Log to your Fizz account.
Click on:
https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan
Click on the green chat bubble of Fizz when you see it down to the right of the page.

DLB

Please contact the support by chat :
https://fizz.ca/en/contact-us