how do i cancel my fizz internet?

Nelly H. #29900

i am sick of my wifi cutting out which i never had with my previous internet provider. i don't see where i can cancel my account? the website makes you go in circles with zero support.

Lieux

Sorry for you Nelly. I had some problem too in the beginning but with the help of the community I am very happy now with Fizz. Did you try some tricks like disable 2,4 and the 5 GHZ bands? Did you try to have your own router? Did you check here for more help https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it
If you are still ok with cutting your fizz internet go here... https://fizz.ca/en/faq/unsubscribe

Matthew A. #24717

Hi Nelly,
Here is the link for unsubscribing for internet https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet

Mastaiso

Have you tried splitting the 2.4 and the 5 ghz by disabling the band steering and changing the channel? This would make a HUGE difference! Since the modem is offered free of charge, you can always buy a router if that doesn't work you don`t have to change provider

Alexandre P. 40143

https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet

Martha G. #29458

Sorry to see you leaving! What made you change your mind?

Olivier R. #3666

I'm sorry for you