2GB used out of 34 and I can't use any data on my phone anymore

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Hello I just recieved a notification saying I used 2GB for this month and now I can't use my data even though my own plan says "32.43 Gigs of data left"

Answers

  • MichelP
    MichelP Posts: 8,733 ✭✭
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    Nicolas,
    Please, for help,
    contact the Fizz customer service by chat from 8h00 to 21h00.
    First, log to your Fizz account.
    Click on:
    https://fizz.ca/en/faq/how-do-i-view-my-usage
    Click on the green chat bubble when you see it down to the right of the page.
  • Victoria C. #24523
    Victoria C. #24523 Posts: 367 ✭✭
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    Weird, try to restart your phone. And put on airplane mode and then turn it off
  • Martha G. #29458
    Martha G. #29458 Posts: 166 ✭✭
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    Is it solved? Can we close the thread?
  • Patricia C5YQZ
    Patricia C5YQZ Posts: 2,714 ✭✭
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    Hello!

    If your issue is resolved, you can choose the best answer to close this post

    Have a good day
This discussion has been closed.