Unable to add upgrades?

Shashank S.

After I activated my sim and the phone began to work normally, I received a "Finish activating your plan" notification. While this doesn't prevent me from using my phone, it prevents me from using an upgrade on my account, where a "pending activation" message is shown on top of the active upgrade card (shown in the attached image). Please help!

msarko

The upgrade will be applie to your next billing cycle.

Victoria C. #24523

It will be activated in the next cycle, when is it?

Fizzy

Hi Shashank

If you have already activated your plan, you can ignore the pending activation notification.

Read here for instructions on how to apply the upgrades:
https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program#1

When you are ready, go to https://zone.fizz.ca/dce/customer-ui-prod/#/loyalty

Samuel C. 64723

You have to wait until your next billing cycle as others pointed out.

DLB

Should be activated on the next billing cycle. If it not the case, please contact Fizz support by live chat.

MichelP

Shashank'
It means that your upgrade will be applied the next billing cycle of your plan.