Can I refund the payment?
On July 30th, I chatted with the customer service and she told me how to cancel the subscription and mail it back to the Modem, and then maybe I forgot to click the cancel subscription button. Later, I found out that my account was debited on August 2nd, and I learned that I did not cancel the service at that time. Then I cancelled the subscription on August 2nd. But my device was mailed, and it was mailed on July 31st, with a receipt from the post office as proof. My email: ***, so my question: Can I refund the payment?
This discussion has been closed.
Helpful LinksCommunity user Guides
How the Community Hub works
Earning Perks when participating