Why can't I receive cellular data on my new Huawai P30 clone with Android 9.1?

Gerry K.

I bought a new phone - a clone of the Huawai P30 Pro and moved my Sim card from my old phone to the new one. I receive texts but I don't receive emails nor MMS texts on the celluar network. I have checked the APN network settings and they appear to be correct.

Mike

Did you check if the phone has the lte b4?
Do you still have data?

Try with this settings, remember to restart the phone

For internet
Name: FIZZ INTERNET
APN: mobile.bm
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: Not set
MMS proxy: Not set
MMS port: Not set
MCC: 302
MNC: 500
Authentification type: Not set
APN type: default
APN protocol: IPv4
APN roaming protocol: IPv4
Enable/disable APN: checked
Bearer: Unspecified
Mobile virtual network operator type: GID
Mobile virtual network operator value: 55


For the MMS
Name: FIZZ MMS
APN: mobile.bm
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://mms.mobile.bm
MMS proxy: mmsproxy.mobile.bm
MMS port: 80
MCC: 302
MNC: 500
Authentification type: Not set
APN type: mms
APN protocol: IPv4
APN roaming protocol: IPv4
Enable/disable APN: checked
Bearer: LTE
Mobile virtual network operator type: GID
Mobile virtual network operator value: 55

SimLal

If it's a "clone" then it might be because it's a fake phone?

Kurt V.

Maybe the phone ain’t right

Patrick D. 61567

What are the spec of the clone, I mean it's important to know if it work with Fizz network?

SuperFizzeur

Hi Gerry.
I don't recommend using clone, or chinese copy phone.
Cause the android os firmware is modified. The system can say Android 9.1 but in real it's an android 5 or 6. The system can say exemple 6gb of ram, 2.3ghz octo-core, 128gb space, but in real its like 512mb ram, 1.2dual core, 8gb space. Ive been missing with many clone and chinese clone. The phone could be only 4g or 3g.
The best thing to do in your case if you have a cheap budget is to buy a prepaid phone in grocery or pharmacy. Now prepaid phone cames unlocked.
Have a nice day

Gerry K.

Thank you for the replies especially for the APN settings. I was going to snd a picture of the settings pages but Supreme Geek has shown most of them. I will try them out. The phone is supposed to be capable of LTE Band 4 at multiple frequencies.

Gerry K.

Mathieu was right about the Android version. I ran a number of System Information Apps and they all came back with the same version - Lollipop 5.1, i don't know why they would not use the latest Android version. With all the right settings and WiFi off, I don't get data of any kind - email nor SMS. I'll just go back to my old phone which was pretty good - an LG G6

Pascal

With an iPhone, you don't worry about APN network setting or anything else setting :P

George S. #20091

Personnaly I don't trust clone phones