Can I change my plan ?

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David J. #27339
David J. #27339 Posts: 3 ✭✭
Hi, I. Haven’t received my SIM card yet, I also haven’t activated it yet. At first I requested 4GB but I changed my mind and want to decrease it and make it 2GB is there any way possible that could happen? If yes can I please get precise directions...? Thank you !

Answers

  • Kurt V.
    Kurt V. Posts: 353 ✭✭
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    If you cannot change your plan online, I’m sure that by contacting fizz by messenger, they will change it for you. It’s always worked well for me!
  • Stemerc
    Stemerc Posts: 585 ✭✭
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    Mike has the right answer
  • Yichi Z. #1261
    Yichi Z. #1261 Posts: 5 ✭✭
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    Profile (person icon on the up right corner) -> My plan -> Manage Plan -> Adjust plan -> Change plan.
    The effect will take place in 1 month.
  • MichelP
    MichelP Posts: 8,733 ✭✭
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    David,
    If your mobile plan is not active, you can choose what you need in your plan.
    If you need a referral bonus , i suggest you to take mine:
    See this link:
    https://community.fizz.ca/questions/2198337-place-referral-codes
    or
    If you want to change your mobile plan after you have activated it:
    First, connect to your Fizz account,
    Click on: my plan
    Click on: Manage my plan
    Click on: Adjust my plan and change it.
    Click on: save the change.
    PS: This change will be effective at the renewal of your billing cycle.
  • Mike
    Mike Posts: 20,745 ✭✭
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    David, did you got the answer?
  • Stemerc
    Stemerc Posts: 585 ✭✭
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    Thanks to the community and their great solutions!
  • SuperFizzeur
    SuperFizzeur Posts: 3,777 ✭✭
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    Hi.
    Ask a support rep he will help you easier.
    Have a nice day
  • Pascal
    Pascal Posts: 5,816 ✭✭
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    Yes every time
This discussion has been closed.