Why all of my credit cards are not accepted even though there is no problem with my card?

Hello. I am trying to pay the plan for fizz for a new member. They do not have a credit card yet so I am willing to use mine for the time that they get one (they are new immigrants in Canada). I cannot pay because it says "payment declined". I made sure that all addresses and names match perfectly. Please help me. Thank you.

Answers

  • MichelP
    MichelP code de référence: YJRSP, referral code: YJRSPPosts: 8,720
    Ecaterina,
    Please, contact the Fizz customer service by chat for your question.
    The chat service is available from 8h00 to 21h00, each day.
    First, connect you to your Fizz account.
    Then, click on:
    https://fizz.ca/en/faq/how-do-i-fix-payment-issue
    Click on the green chat bubble when you see it down to the right of the page.
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