SIM network unlock PIN does not work...

Sylvain D. 60877
Sylvain D. 60877 Posts: 2 ✭✭
SIM network unlock PIN does not work...
(I used PUK) What am I doing wrong?

Answers

  • SuperFizzeur
    SuperFizzeur Posts: 3,779 ✭✭
    Hi Sylvain!
    Ask your old provider for the sim unlock code.
    Have a nice day, it's been a pleasure to assist you today.
  • Fizzy
    Fizzy Posts: 10,819 ✭✭
    Hi Sylvain,
    It seems your phone isn't asking for PUK code. Instead it's asking for PIN code to unlock phone.

    Was this phone purchased through a cell provider or used for a specific provider?

    If yes, please contact them to get the unlock code. Provide them the IMEI of your phone, they are required by law to give you the unlock code at no charge.
  • Mike
    Mike Posts: 20,643 ✭✭
    I believe that your phone is SIM lock, you need to ask your previous providers to unlock it

    Check this link
    https://fizz.ca/en/faq/how-do-i-unlock-my-phone
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