How can I change the door # of the delivery of my Internet modem?
Jessy A. #26119
Posts: 1 ✭✭
in Internet
I put the wrong adresse, it's not the right door! I just need to change it. Thanks for helping me out
8
Answers
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You need to contact the support
here's how to contact customer support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account (if you have more than one, connect to the one that has the problem) by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
3- The green chat bubble should appear after a few seconds in the bottom right corner.
Do not hesitate to mark this answer as the best4 -
You can contact them also by Facebook, here: https://www.facebook.com/fizzca/3
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