account lost

David S. 59090
David S. 59090 Posts: 1 ✭✭
in Your Fizz Account
for two years sombody from fizz did set my account now i need to update my credit card i can't find my account

Answers

  • Mike
    Mike Posts: 21,688 ✭✭
    Very strange situation, you must contact the support to check with them

    You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

    1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
    2- Click on this link: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
    3- The green chat bubble should appear after a few seconds in the bottom right corner.
  • Stanley M.
    Stanley M. Posts: 279 ✭✭
    Hi you would have to contact support as this is bot commin at all. Reach tehm via chat from 8am to 9pm. Good luck
  • MichelP
    MichelP Posts: 8,731 ✭✭
    David,
    Please, contact the Fizz customer service by chat.
    This service is available from 8h00 to 21h00, each day.
    CFirst, connect you to your Fizz account.
    Click:
    https://fizz.ca/en/faq/how-do-i-link-or-unlink-social-media-account-in-my-fizz-account
    Click on the green chat bubble when you see it down to the right of the page.
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