i want to make a change to my plan during the billing cycle, how can i do that?

i need it to take affect today, how can i do that?

Answers

  • Mike
    Mike Voici mon code de référence => K61CD <= Here my referral code => K61CD <=Posts: 18,411
    Are you talking about the mobile or the residential internet?

    At this time of covid, Fizz apply the modification of the residential internet in a day or two

    However, you cannot modify your plan in the 48 hours before the new cycle.

    this is the guide
    https://fizz.ca/en/faq/i-would-like-to-change-my-fizz-home-internet-plan-how-do-i-do-this

    How to change your plan:
    1- Log into your account and go to Manage.
    2- Click on Adjust plan.
    3- Here you will be able to choose the speed that’s perfect for your needs.
    4- Which speed should I choose?
    5- As you adjust your plan, your new monthly fee will be displayed below.
    6- When you’re happy with your adjustments and monthly fee, click Save.
  • Chany
    Chany Posts: 2
    i want to make a change to my mobile plan and it says it will only take affect on july 26 i need i t today
  • Fizzy
    Fizzy * 5 Go + 2 Go données avec 25$ code référence => 66KGA <= $25 Referral code with 5 GB + 2 GB data *Posts: 6,889
    Sorry mobile plan changes will only be processed at your next renewal.

    Meanwhile, what do you need?

    If you need additional data, other users can gift to your mobile plan (if you already pay for data plan). Otherwise, you can put money in your wallet (for pay-as-you-go services) or buy add-ons or travel add-ons if needed.
  • You can contact the fizz support team
  • sokarina
    sokarina Posts: 170
    Hi Chany, your changes will only come into effect at your next bill cycle. You can go for add-ons if you need access now.
  • Stanley M.
    Stanley M. Posts: 277
    You can only to di after your billing cycle. Then you'll have the options to modify
  • MichelP
    MichelP code de référence: YJRSP, referral code: YJRSPPosts: 8,627
    Chany,
    You need to buy an add-on if you need it right now in your Fizz account..
    Otherwise, If you change your mobile plan, this change will be effective at the renewal of your billing cycle.
  • i think iv been fooled, i changed 2 month ago, then last month and it is nt still downgraded.
    funny way to charge me 2 more month with an higher price.
    We can see our friends.
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