My payment is failed since I'm leaving Canada and transfer my money to saving. Can I ask is there ot

yen C.

My payment is failed since I'm leaving Canada already cancel my credit card and bank cheque account, only keep saving account.
I try to use my other country credit card or my friend's debit card to pay but is all declined.
Can I ask is there other way to pay?

Fizzy

Hi Ting,

These are the payment methods you can use:
https://fizz.ca/en/faq/what-payment-methods-can-i-use

You cannot use foreign cards. You can try your friend's debit visa or debit mastercard, but you would have to use your friend's name and address to make sure the transaction is accepted.

If the problem persists, you can contact Fizz support in morning when they open for business:
https://fizz.ca/en/contact-us

Anne-laure F.

Hello Ting,
I suggest you contact Fizz directly to get it resolved.
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