Coverage in Gaspésie near the New-Brunswick with a Quebec only plan?

Anthony D. #25146

There seems to be an issue with the network while in the Gaspésie peninsula. I do not have any data and sometimes cannot send or receive calls since New brunswick is pretty close to where I am. Roaming is activated but still no luck.

Fizzy

Hi Anthony,

If you have Quebec only plan, use roaming only if you have funds in your wallet or you have already purchased a travel add-on.

Otherwise the Quebec only plan will work only when you are connected to FIZZ network (not FIZZ-EXT). I suggest to restart your phone, and manually connect to Fizz network if needed.

Fizzy

Anthony, you can also check the Fizz coverage area map
to see the available service(s) in your area:
https://fizz.ca/en/coverage

Anne-laure F.

Hello Anthony
I suggest you contact Fizz directly to get it resolved.
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SuperFizzeur

Thanks for your fantastic question.
In your case i suggest to contact a fizz rep by clicking on the green chat bubble available in your account dashboard, or by joining a rep by facebook under the name Fizz.
It's been a pleasure to assist you today. If you have any further questions don't hesitate to ask.
Don't forget to mark this answer as the best answer!

Sebastien

For only 2$ a month, I suggest to change to Canada plan.

Anthony D. #25146

Last time I checked Gaspésie IS in Québec, I shouldn't have to pay 2$ extra just to make phone calls.
From where I am (yellow) I should be in the coverage area.

Alexandre P. 40143

You should contact directly fizz