phone number can't activate in iMessage and Facetime?

en
en Posts: 2
I have a iphone 6. it used to work well and I always use iMessage and FaceTime to talk with others. But yesterday, the iMessage can't send and I try to connect with other friends who are using FIzz as well. they don't have the problem. I search online with those solutions and they all not work. Also, I called Apple store to try all the ways. And they said because I can use email to active iMessage but not the phone number and it might be the carrier issue. my phone number is always activated unsuccessfully. Can someone in Fizz can help to check is it something wrong with my account or anything I can do back to normal life? so stressful. Thanks for helping.

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