Why is my previous provider still showing a bill for the next payment cycle?
I was with videotron until I changed to Fizz before the payment cycle was over. However, videotron is still showing a full bill for the following payment cycle (which starts on the 13th) even if I’m no longer with them. I called and they mentioned something like Fizz having to finish the account transfer or similar (I didn’t get the exact words). Is there a way I can prevent videotron from billing me for the next cycle or how can I fix this?
This discussion has been closed.
Helpful LinksCommunity user Guides
How the Community Hub works
Earning Perks when participating