configuration update ?

kingTheod
kingTheod Posts: 207 ✭✭
in My Mobile
Please see attached file. Got a message asking me to chose either to install a service on my phone.
have u ever received this ?
i have only fizz mobile. not internet.
legit ? scam ?

Answers

  • Mike
    Mike Posts: 21,527 ✭✭
    Never received
  • Fizzy
    Fizzy Posts: 11,760 ✭✭
    Hi KingTheod,

    That's a legit request to update the APN setting of your phone, to allow you to access Fizz Mobile data.

    If you already have access to Fizz mobile data, you can just ignore/delete the request.

    If you ever change your phone and need the update to be resent, you can logon your account and ask for a resend. It's under your mobile plan >> advanced parameters.
  • MichelP
    MichelP Posts: 8,731 ✭✭
    I have never received this message too.
  • SuperFizzeur
    SuperFizzeur Posts: 3,767 ✭✭
    Hi KingTheod!
    This is a legit message. This is to update the Network Parameters in your cell phone to join Fizz network even if you have no data.
    I have received this one too when i subscribed 1 month ago.
    It's been a pleasure to assist you today! Have a great day! :)
    Don't hesitate to mark my answer as the best! :)
  • SuperFizzeur
    SuperFizzeur Posts: 3,767 ✭✭
    Hi kingTheod!
    Make me a follow of the question. Your problem is resolved :)?
This discussion has been closed.

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