Activation pending problem?

Ken L. #23489

I have tried to insert the SIM card and it’s not working for the mobile data

Mike

Ken you should contact the support, here we are users

here's how to contact customer support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account (if you have more than one, connect to the one that has the problem) by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/im-having-problems-transferring-my-current-phone-number-to-fizz-why-what-can-i-do
3- The green chat bubble should appear after a few seconds in the bottom right corner.

Do not hesitate to mark this answer as the best

Ken L. #23489

How do I contact the support

Mike

Go here
https://fizz.ca/en/faq/im-having-problems-transferring-my-current-phone-number-to-fizz-why-what-can-i-do
Be sure to be logged, and click on the green bubble

MichelP

I hope your Fizz plan is now completely functional.
Normally, the complete activation of a plan can take 2 hours to be full effective.

SuperFizzeur

Hi Ken!
In your case i suggest you to contact directly a fizz support rep by clicking the green chat bubble in your account dashboard or by facebook under the name fizz!
It's been a pleasure to assist you today! Have a great day!
Don't hesitate to mark my answer as the best!