Activation pendind since yesterday, is it normal?
Akram B. #23226
Posts: 3 ✭✭
in My Mobile
Create my account 24hours ago. But still no service on my phone and my account is showing "activation pending"
12
Answers
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Did you try the sim in your phone?
Sometime the web page does not show the updated informations7 -
Akram,
I think , it's not normal.
You should contact the Fizz support service by chat to get answer about your plan still not functionnal.
To join them by chat (from 8h00 to 21h00):
First, connect you to your Fizz account.
Then , types this adress:
https://fizz.ca/en/faq/activate
Wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session begins with Fizz team.8 -
Restart my phone multiple times, also I did try the sim on another phone but the sim is not allowing access to fizz network8
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How to contact support?7
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Hi Akram,
here's how to contact customer support by chat, from 8 AM to 9 PM everyday:
- Connect to your Fizz account (if you have more than one, connect to the one that has the problem) by clicking « Login » in the top right corner at fizz.ca
- Click on this link: https://fizz.ca/en/faq/activate
- The green chat bubble should appear after a few seconds in the bottom right corner.
Do not hesitate to mark this answer as the best8 -
Hi Akram!
The best thing to do in this case is to contact support, i think community will not be helpfull for you. To contact the support you can click the green chat bubble in your account dashboard or by a easiest method: Fizz on facebook !
It's been a pleasure to assist you today! Have a great day
Don't forget to mark my answer as the best answer! 3 -
no you have a problem1
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Hi Akram!
Still have the same problem?0
This discussion has been closed.