Connected, but no internet? Is there an outage? Tried to chat can't find it?

I have no internet, how do i chat? Need a network status update,. I need help!
Unplugged modem for 2 minutes and still says connected but not internet


  • Whizz
    Whizz Posts: 8,257
    Hello Vicki,
    I have checked your account and I can see you've contacted our support department and they've managed to provide you an answer related to this.
    If the situation persists or you encounter anything else suspicious, don't hesitate to contact us by chat following the FAQ
    Have a nice day!
    Nicolae Bogdan
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