Chat bubble doesn't appear, Fizz is not reachable via Twitter, technician is not showing up for the

Twice now I've tried to schedule an appointment with Fizz.
The first time, they claimed the technician has knocked, which they haven't because I've been home all day.
The chat bubble disappears during peak hours and Fizz doesn't respond to their Twitter DMs, I'm not creating a Facebook account to contact Fizz.
There's only an hour left in the window for the technician to pass by and I've had no communication with Fizz so far today. Also asked Fizz to put a specific note in my file to call me when the technician drops by, I have not received a call or even a text.
What am I supposed to do? I have been trying to get Fizz service for a week now and I can't contact anyone.

Answers

  • I can see the bubble here
  • EdmTrance
    EdmTrance Posts: 2,845
    Hi Laura!
    Do you got your problem resolved?
    Thanks
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