how to permanently solve the problem of password?

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Benoit D. #3883
Benoit D. #3883 Posts: 2 ✭✭
in My Mobile
oops! something wasn't right - voicemail issues.
When I get this message I have to wait till the next day or change my password.
I get this message way too often.
When will it be correct?
I have enough of this, I am running out of patience.

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  • Mike
    Mike Posts: 20,755 ✭✭
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    What phone are you using?
    I never had this problem
    can you try to do dial this, supposing that your pin is 1356
    +15146470999,1356

    to do the , (pause) keep pushed the *
  • Qulbut
    Qulbut Posts: 3,454 ✭✭
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    Maybe it's something the technical people of Fizz could take a look if you have it too often

    CHAT
    Go to this page https://fizz.ca/en/contact-us, if you are not connect login
    The business hours: every day from 8 a.m. to 9 p.m. (EST).
    Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
     
    FACEBOOK
    Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
     P
    CONTACT FORM
    You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.
  • Isabelle P. #15966
    Isabelle P. #15966 Posts: 832 ✭✭
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    I advise you in chatted with fizz via the chat bubble or via messenger from their Facebook page. They will be able to solve your problem. Good night
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