Woke up to no service?

Fanny B. #21366

I woke up to 'No service' displaying on my phone. Internet connection seems fine. I have tried rebooting my phone but it didn't change anything.

Mike

If yesterday was you billing cycle anniversary did you check that everything went well?

Do you have Fizz or Fizz Ext?

This can be a good start
https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why


If you have Fizz and you did not have problem with the payment, you should contact the support

- Go to this page https://fizz.ca/en/faq/how-do-i-fix-payment-issue, if you are not connect login
- The business hours: every day from 8 a.m. to 9 p.m. (EST).
- Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
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If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

Fanny B. #21366

Thanks @Mike, the payment was done yesterday but everything is in order. I try to follow instructions to chat with support but the 'chat bubble' they say should appear on the Solution page when ad blockers are deactivated is just nowhere to be found.