why the sim card doesn't work on my new iphone?

Xuewei
Xuewei Posts: 1 ✭✭
I just got a new iPhone 11 but the sim card doesn't work on it. Do I need to get a new sim card?

Answers

  • Qulbut
    Qulbut Posts: 3,914 ✭✭
    No you don't need a new SIM card, just contact the support for help

    Be shure You have follow point 4-5 and 6 of this link before
    https://fizz.ca/en/faq/activate

    CHAT
    Go to this page , https://fizz.ca/en/contact-us, if you are not connect login
    The business hours: every day from 8 a.m. to 9 p.m. (EST).
    Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
     
    FACEBOOK
    Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
     P
    CONTACT FORM
    You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.
  • Isabelle P. #15966
    Isabelle P. #15966 Posts: 832 ✭✭
    Did you check if your cell phone is unscrambled ???
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