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Lissa · February 2020

How I change my payment method?

Mike · February 2020

You need to follow this guide

The update must take place 24 hours before the start of your plan’s next payment cycle to ensure your account is updated in time for your next payment. You must add a new credit card before removing the one currently associated to your account.

Here are the steps to update a payment method, and associate it to your plans:

In your Fizz account, go to My Profile
Click on Payment methods.
Click on Add a new payment method to add your new payment method.
Then, select the payment method you no longer want to us, and click on Delete.
Now make your way to My plans.
For each of your plans, click on Manage plan/Payment method, and associate your new payment method.

Know you must also associate each plan you want to pay with that new card. This is not done automatically.

source: https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information

MichelP · February 2020

Lissa,
First, connect you to your Fizz account.
Go to: My profile
CLick on: Payment methods
Click on: Add a new payment method
Then , select the payment method you dont want anymore and click on: Delete
After,
Return for each of your plans;
Click on: Manage plan/payment method
and associate your new payment method.