Is the Bufferload issue fixed with the cable modem?

Mateo L.

I'm in the process of switching internet provider, already have cellular with Fizz, but when investigating I found that the Hitron CODA-4680 modem had Bufferload issues since auto upgrading to Firmware 2.0.10.43b8
See related post
https://community.fizz.ca/questions/2121584-coda-bufferbloat-bug-fixed-firmware-cable-modem
Four month later, I wonder if the issue has been fixed. If so, I'll do the switch to Fizz, if not, I'll just stick with my current provider.
Thanks!

Ari M.

you could contact fizz support for a precise answer

André L. #16536

You may have to ask Fizz Support directly as they should be aware of the firmware installed on their modems and how the auto-update is configured.  They can also check their trouble ticket database for any related issues on that version they may have encountered.

 

Here is how you can reach them from your Fizz account web page:

 

Log into your Fizz account.

Make your way to the Solution Hub.

On the help page pertaining to your issue, click on the chat bubble located in the lower right-hand corner.

Alternately, you can use Facebook Messenger ( https://www.facebook.com/fizzca/ )

MichelP

Mateo,
To know more about your technical question;
Please contact the Fizz support by chat online.
This service is available from 8h00 to 21h00, each day.
The adress is:
https://fizz.ca/en/faq/what-are-wi-fi-technologies-used-fizz

Beter

Easier way, use Fizz modem only as modem and get a router
where you have more access and control if you need more
control over devices.
Good luck!

Mateo L.

It seems that this bufferload issue is also present when you use the modem in bridge mode like you describe Peter. That was anyway the way I was going to set it up.

M T. #12340

According to http://www.dslreports.com/speedtest my Fizz router is not bloat ( or the imapct is very low )
.
The test was done today Feb 19 2019

Mateo L.

I realise that I linked the wrong thread:
https://community.fizz.ca/questions/2055674-bufferbloat-download-hitron-coda-4680-firmware-2-0-10-43b8
Even more information on the dslreport link. Still an issue unfortunately
https://www.dslreports.com/forum/r32336410-Bufferbloat-en-Download-Avec-Modem-hitron-CODA-4680-de-Fizz

Mateo L.

I have contacted support twice and got no answer at all not even an hello/hi.
Will try again today. Is there a way to know what is the latest firmware version at least? Thanks.