anyone have the phone number to contact fizz directly for an emergency?

i've been trying to get in touch with them, i'm having serious issues that need to be addressed

Answers

  • Whizz
    Whizz Posts: 8,318
    Hello Krista,
    I am sorry for the inconvenience. Our service is 100% digital and the only ways of communication remain in the online environment.
    Regarding your case, I can see on your account that your payment failed. In this case you will need to contact your bank to check the situation with them or update your payment method. Here you can see how you can do that: https://fizz.ca/en/faq/how-do-i-fix-payment-issue .
    If the issue persist, please contact us by chat. It will be a lot easier for us to find a solution as soon as possible. Mike has the best instructions to do that.
    Have a great day!
    -Bogdan
  • Beter
    Beter Posts: 131
    Unfortunately, there is no way to call Fizz.
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