"Your account plan is not allowed to connect this call"?

Hello there,
It's the first time I attempt to call a number. I tried several times, they said: "Your account plan is not allowed to connect this call, please adjust your account settings or something".
Then I tried to call another number, 866-866-4532, which is IKea customer service. And it worked.
The number I failed to connect starts with 905. It might be IKea delivery worker.
I answered several calls recently, nothing special happened.
I have no problem connecting to the internet these days.
My plan is: Data: 2 GB • Voice: Unlimited minutes • Coverage: Quebec
Actually I'm in Ottawa, ON. So perhaps I should change coverage from Quebec to Canada? Otherwise what change is needed?


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