Why no internet on 2020 Feb 11? I live in Montreal and I can’t access internet al all. Did the servi

Shuang
Shuang Posts: 3 ✭✭
I live in Montreal and there’s no service at all today! Did the service down for others?

Answers

  • MichelP
    MichelP Posts: 8,733 ✭✭
    Shuang,
    How long time ou put in the reset button?
    You must put in at least 35,40 seconds and wait 3,4 minutes to see coming back all the lights of the modem including network 2.4 and 5g.
    Or if nothing works,
    Please, ask for support from Fizz and chat with them online.
    This service is available from 8h00 to 21h00, each day.
    The adress is:
    https://fizz.ca/en/faq/resolving-issues
  • joefizzint
    joefizzint Posts: 18 ✭✭
    If you are in a rush, chat with Fizz from their website.
    If not, use Facebook Messenger to send them a message; they reply pretty quickly!
  • Olivier R. #3666
    Olivier R. #3666 Posts: 1,715 ✭✭
    We are sorry
This discussion has been closed.